Contact us on 0845 373 4100 or enquiries@bdm-voice.co.uk

About us

At its inception BDM was focused on the development of business performance and this remains our core value today.

Our corporate values are integral to our business and the actions that we take, the heart of our values are incorporated in our Logo:

  • Discover: The opportunity for personal and corporate development.
  • Develop: The skills that are key to the performance of your role or business
  • Deliver: Exceptional performance through the application of new skills, ideas and initiatives.

From our offices at Haywards Heath we work with businesses both large and small, from small regional businesses to UK Public Limited companies and International businesses.

Our core services are:

  1. Telephone voice recording (inbound and outbound)
  2. Call critiquing and mystery shopping
  3. Marketing intelligence and reporting
  4. Specialist training
  5. Prospecting events
  6. Assessment centres

We have one goal; to help you develop your business.

Management Team:

Our business is guided, coached and driven by an experienced management team:

Mike Surridge

Mike Surridge
Managing Director

Mike’s commercial experience is working within international companies with manufacturing and distribution functions as well as retail businesses throughout the UK.

Sharon Powell

Sharon Powell
Finance & Administration Director

Sharon’s commercial experience is based around the banking sector. Sharon’s role is to ensure that the support and administration activities in the business meet the highest levels in support of our clients and staff.

James Barr

James Barr
Commercial Director

James is an experienced and accomplished business professional having worked in businesses large and small and in disciplines from market analyst to Commercial Director.