BDM News

We aren’t shy about sharing our news with you. New clients, new technologies, great ideas or simply insights and stories that bring the world of our business to life.

The last year or so has seen so much change in business and BDM is no exception. We have seen our product portfolio develop to deliver to the needs of our clients as well branch out in to some new and exciting sectors. We would love to keep you up to date with our news so please sign up for our newsletter or check this part of our site regularly.

Browse our latest news articles

  • January 5, 2012Missed profit under your nose!

    Extra profit is always welcome, probably more now than ever before. In many cases we are finding that opportunities are sitting waiting to be explored nowhere more than in the service department.

  • May 19, 2011Sales Process

    A robust sales process is vital in order for your sales teams to work efficiently whilst delivering the businesses standards of customer interaction.

  • Are you Listening?

    We know it can be difficult in a busy sales environment to listen to all your calls, particularly if you receive large numbers. However, unless you do listen and score your calls then your business will never truly benefit from all voice recording can offer.

  • April 8, 2011Caring for your customers isn’t just about using Twitter

    Is social media a substitute for customer care?

  • The wrong type of news

    Don't let your customer database cost you money or your reputation