Training & Development

Qualified and experienced Coaches providing approved training courses

• Ensuring your staff are coached to the highest standards and motivated by their new confidence and control over their ability to deliver results
• Improve profitability and retention through improved customer and staff experience

The importance of following process and delivering an outstanding customer experience has never been more critical. Through our highly qualified and experienced business coaches we are able to offer a range of accredited training, coaching and development courses to support your specific business needs. At BDM Voice we work with some of the largest automotive brands in the UK to help them improve sales performance through IMI accredited courses as well as bespoke programmes. We also have a wealth of training, coaching and development experience across many other sectors.

BDM Voice is also able to offer bespoke coaching and mentoring to help develop teams and individuals. This form of specialist coaching has produced spectacular improvements in performance whilst at the same time growing staff loyalty.

Here are some frequently asked questions:

Q. What are the key benefits of your Training, Coaching & Development offering?
A. BDM Voice has grown an enviable reputation in the last decade with their Training, Coaching and Development. The team are able to offer specialist and bespoke training either at your premises or in our Haywards Heath Training Centre. All Training is delivered by experienced Business Coaches and is developed around specific business objectives, with no training for ‘training’s sake’.

Q. What are the most popular Training courses you offer?
A. At present our most popular Training courses are offered in three key areas: Telephone sales, Sales and Process skills, and Leadership skills.

Q. What type of people benefit most?
A. Everyone. In conjunction with you we can plan the development of bespoke coaching plans for newly recruited individuals, through to tailored learning programmes for experienced managers. BDM Voice can support your needs to evaluate and assess Staff over time to ensure there is a continual development of skills.

Q: How do I get started?
A: Very easily. Please call us on 0843 357 2222 or email info@bdm-voice.co.uk and we can arrange to meet.