Insight

Insight

Networked voice recording solution.

Features and Benefits

Insight call recording is very much at the forefront of network voice recording technology. Developed by BDM it has become a product depended upon by nearly all our clients to measure performance, identify and monitor training needs and protect staff from potential dispute or regulatory issues. Insight allows you to record, store and play back specific calls. The technology is easy to use and accessible from your computer. It has incredible functionality, with easy information sharing, filing and search capabilities.

Along with secure data storage for up to ten years, Insight is fast becoming a business critical tool. When integrated with BDM Reveal, an independent analysis of your calls by our expert analysts, your business will be able to benchmark performance and implement and monitor change. There are no particular technical requirements to the installation of Insight.Click below for more details on each of our products